Publicaciones

Asia-Pacific businesses call for services business groupings to join forces in a regional coalition, to shape a new APEC services agenda. Services represent 39% of APEC value-added trade – double the figures traditionally cited in balance of payments data. High-level business representatives in...

Small and medium-sized enterprises (SMEs) in Zambia play a key role in boosting growth and job creation.Data from the SME Competitiveness Survey shows that: SMEs in the agri-food sector have good capacity to deliver products on time; manufacturing firms are content with the skillset of their...

La presente obra, que se publica para conmemorar el 50º aniversario del Centro de Comercio Internacional, recorre la historia de la organización desde sus comienzos en 1964; reflexiona sobre las cinco décadas de crecimiento en el mundo e ilustra el nuevo equilibrio de la economía mundial;...

Through innovation, the Gambia’s young entrepreneurs can contribute significantly to the country’s growth. This is the key message emerging from Gambian firms that participated in the ITC Competitiveness Survey.The survey addressed youth recruitment and the occupational skills gap in the Gambia...

Being a women-owned company negatively affects the credibility of their business, say Indonesian women entrepreneurs in the services sector.They also need better access to patents, internet access, quality certifications, marketing opportunities and customer outreach to run a business successfully,...

Small firms in developing countries are using social media to find new clients and generate trade. This guide advises on how to develop a successful social media strategy with a tight budget. Using real business cases and the latest ways to measure the real-time impact of social media campaigns, the...

Thanks to a more services-based economy and the prestige associated with women’s entrepreneurship, new opportunities allow Nigerian women to play a more active role in business.Nigerian businesswomen need support for registration and certification, banking, skills development and flexible work...

Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries can sell online by accessing these services, most are...

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Women make up almost half of Kenya’s labour force, yet they remain on the margins of business ownership – only 9% of Kenya’s firms are majority women-owned. Kenyan women entrepreneurs say they need better access to loans, business registries, patents, quality certifications and affordable...

This joint ITC-Alibaba publication reviews the context of e-commerce development in China and identifies what is needed for foreign firms to enter the market.China's cross-border e-commerce has been growing rapidly in recent years. This development has brought new and innovative ways to access...

Policymakers now have an SME-friendly toolkit to guide national reforms when implementing the World Trade Organization Trade Facilitation Agreement. Addressing reforms from the perspective of small and medium-sized enterprises (SMEs) will spread benefits across the whole business community. By...