Publications

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Training module aiming to promote local creative industries in developing countries through the tourism value chain, with a view to poverty reduction. It explains how fostering artistic and cultural activities within tourism business chains can contribute to poverty reduction in a given location or...

All of the LDCs export commercial services and nearly one quarter of LDCs are net exporters of services: while Tourism is usually the major explanatory factor, it is not the only one.LDC services exports are growing twice as fast as the world average and the LDC share in world services exports is...

This report provides company-level information for investors on agribusiness, manufacturing and services. It includes performance-related data on themes like international certification, innovation capacity, ICT use and access to electricity and logistics services. Investors will find practical...

This joint ITC-Alibaba publication reviews the context of e-commerce development in China and identifies what is needed for foreign firms to enter the market.China's cross-border e-commerce has been growing rapidly in recent years. This development has brought new and innovative ways to access...

Battant en brèche la notion selon laquelle les pays en développement exportent essentiellement des matières premières, cette publication montre la diversité du commerce des services qui prospère dans les pays en développement et les PMA. Basé sur 28 études de cas d’entrepreneurs de 18...

The great Lockdown: Industrial Supply Chain DisruptionThis publication is an excerpt from the book COVID-19: The Great Lockdown and its Impact on Small BusinessThe excerpt, Country Profiles: Industrial Supply Chain Disruption, features information for 85 countries and territories.

With health tourism on the rise, this study draws upon four Asian countries - India, Malaysia, Thailand and the Philippines – to offer insight into how developing countries can attract a greater share in this industry. The study is relevant for all countries exploring market opportunities in...

This paper is a tool to help businesses implement ISO 9001:2008.The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and improvement;...

Tourism is a key trade development sector for many LDCs – as highlighted in 45 of 48 Diagnostic Trade Integration Studies analysed for this joint UNWTO-ITC-EIF report.A must-read for the development community in this International Year of Sustainable Tourism for Development, the report provides...

Rwandan creative industries are exploring ways to tackle challenges and develop products and services for domestic and international markets. This ITC paper uses case studies to illustrate how music and film companies in Rwanda tap global platforms to expand outreach, follow the diaspora to enter...

Ce guide complet du secteur des banques islamiques en plein essor décrit les instruments financiers islamiques et fournit des exemples pratiques sur la façon de les utiliser. Il se focalise sur les besoins des PME, notamment dans le secteur du financement des exportations. Mots clés: Banking,...