Publications

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

Promouvoir la transformation numérique

This report helps small businesses comply with trade rules when selling goods through e-commerce to the European Union and the United States.

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

Cette synthèse montre comment les petites entreprises peuvent se reconstruire après la pandémie, tout en faisant face au changement climatique, et comment les gouvernements, les organisations d'appui aux entreprises et les entreprises leaders des chaînes de valeur internationales peuvent les...

This report provides company-level information for investors on agribusiness, manufacturing and services. It includes performance-related data on themes like international certification, innovation capacity, ICT use and access to electricity and logistics services. Investors will find practical...

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries can sell online by accessing these services, most are...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable.This second edition has expanded its coverage, adding insights from East African hubs. The report, based on interviews...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable.This report, based on interviews with dozens of hubs across Africa, examines what hubs do, how they make an impact and...

Rwandan creative industries are exploring ways to tackle challenges and develop products and services for domestic and international markets. This ITC paper uses case studies to illustrate how music and film companies in Rwanda tap global platforms to expand outreach, follow the diaspora to enter...

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...