Publicaciones

Las publicaciones del ITC acercan la voz del mundo empresarial al comercio sostenible y se centran en los países en desarrollo. Ofrecemos asesoramiento a los encargados de formular políticas, las organizaciones de apoyo empresarial y las pequeñas empresas. Nuestros informes ofrecen información para facilitar que el comercio sea más inclusivo, ecológico, digital y competitivo.

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This quality management directory for Azerbaijan helps its small firms connect to national institutions that can help them navigate standards, conformity assessment procedures and services, while meeting the safety and technical standards for foreign markets.   It provides an overview of...

Publicada en 15 versiones y adaptada para responder a las necesidades de 18 países en ocho idiomas, es una contribución única al campo de la gestión de la calidad de exportación.Esta segunda edición de Gestión de la calidad de exportación: Libro de Respuestas para Pequeños y Medianos...

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Training module aiming to promote local creative industries in developing countries through the tourism value chain, with a view to poverty reduction. It explains how fostering artistic and cultural activities within tourism business chains can contribute to poverty reduction in a given location or...

El sector del café de África Oriental tiene un enorme potencial para contribuir a la reducción de la pobreza, pero la falta de entidades de ahorro y de crédito entorpece el desarrollo del sector. Asimismo, las mujeres encuentran más dificultades que los hombres para acceder a...

All of the LDCs export commercial services and nearly one quarter of LDCs are net exporters of services: while Tourism is usually the major explanatory factor, it is not the only one.LDC services exports are growing twice as fast as the world average and the LDC share in world services exports is...

This joint ITC-Alibaba publication reviews the context of e-commerce development in China and identifies what is needed for foreign firms to enter the market.China's cross-border e-commerce has been growing rapidly in recent years. This development has brought new and innovative ways to access...

Cuestionando la noción de que los países en desarrollo exportan esencialmente productos básicos, este libro muestra el auge y la diversidad del comercio de servicios en países en desarrollo y países menos adelantados. Basado en 28 estudios de casos de empresarios de 18 países en desarrollo que...

With health tourism on the rise, this study draws upon four Asian countries - India, Malaysia, Thailand and the Philippines – to offer insight into how developing countries can attract a greater share in this industry. The study is relevant for all countries exploring market opportunities in...

This paper is a tool to help businesses implement ISO 9001:2008.The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and improvement;...

Tourism is a key trade development sector for many LDCs – as highlighted in 45 of 48 Diagnostic Trade Integration Studies analysed for this joint UNWTO-ITC-EIF report.A must-read for the development community in this International Year of Sustainable Tourism for Development, the report provides...

Tourism's huge potential for job growth and sustainable development justifies a greater share of aid and coordinated export strategies, outlined in this joint ITC- UNWTO report. Just 0.78% of Aid for Trade went to tourism in 2013, though the sector accounts for 6% of developing...

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