Publicaciones

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Existen cuatro sectores clave para una transformación económica impulsada por los servicios. En el presente informe, reciben el nombre de “servicios conectados”.  Los servicios financieros, las tecnologías de la información y las comunicaciones (TIC), el transporte y la logística, y...

Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

Good Practices in the Global Apparel Industry provides valuable insight on ways for small and medium-sized enterprises to move up the value chain and away from low-value contract manufacturing.

This quality management directory for Azerbaijan helps its small firms connect to national institutions that can help them navigate standards, conformity assessment procedures and services, while meeting the safety and technical standards for foreign markets.   It provides an overview of...

This report shows how sustainability standards can be a powerful tool for post-pandemic recovery.

El presente informe ayuda a las pequeñas empresas a cumplir las normas comerciales cuando venden productos a la Unión Europea y los Estados Unidos de América.

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries can sell online by accessing these services, most are...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable.This second edition has expanded its coverage, adding insights from East African hubs. The report, based on interviews...