Publicaciones

Las publicaciones del ITC acercan la voz del mundo empresarial al comercio sostenible y se centran en los países en desarrollo. Ofrecemos asesoramiento a los encargados de formular políticas, las organizaciones de apoyo empresarial y las pequeñas empresas. Nuestros informes ofrecen información para facilitar que el comercio sea más inclusivo, ecológico, digital y competitivo.

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Greater access to information about export opportunities is essential for determining SME export success.SMEs which participate in international trade are more productive than those which do not. Integration into global and regional markets is thus likely to help close the productivity gap between...

Small firms and women-led enterprises can connect to global markets by boosting their digital capacity. This is an area where Aid for Trade can have a big impact. Evidence shows a significant connectivity gap between small and large firms, and between firms managed/owned by men or women. This report...

Training module aiming to promote local creative industries in developing countries through the tourism value chain, with a view to poverty reduction. It explains how fostering artistic and cultural activities within tourism business chains can contribute to poverty reduction in a given location or...

Training module providing people in the tourism sector with skills to expand opportunities for enhancing local community involvement in this sector. It provides an introduction to the tourism sector, and how it can contribute to poverty reduction; discusses potential involvement of local people and...

Study explaining how to identify viable projects adapted to tourism supply chains in order to promote poverty reduction. It provides guidelines structured around three phases: 1) Diagnosis of Current Situation and Context includes tools to map the tourism value chain and the participation of the...

With tourism as one of the top five sectors for 83% of developing countries, sustainable links between the handicraft sector and tourism are an important avenue for development. This training guide analyses the tourism-related handicraft value chain so that producers can improve design, quality,...

Training module focusing on linkages that can be created between poor farmers and the tourism sector, with prospective costs and benefits. It covers accessing tourism markets and identifying the needs of buyers; selling products to tourism businesses; understanding the agricultural supply chain to...

Training manual focusing on how to manage tourism developments in terms of the environment, especially in the context of climate change and global warming. It tackles specific effects, impacts and issues of climate change related to tourism; provides advice and guidance on the implementation of...

Training module intended for trainers training employees in the area of hotel and hospitality management. It covers hospitality products and services, guest and customer relationship management, hospitality structure, reception, floors, linen, communication, human resources management, internal...

El documento Perspectivas de competitividad de las pymes plantea que las pequeñas y las medianas empresas son el «eslabón perdido» para el crecimiento inclusivo.Vertebrado en torno al tema Conectar, competir y cambiar para el crecimiento inclusivo, demuestra que las pymes son, en términos...

Tourism is a key trade development sector for many LDCs – as highlighted in 45 of 48 Diagnostic Trade Integration Studies analysed for this joint UNWTO-ITC-EIF report.A must-read for the development community in this International Year of Sustainable Tourism for Development, the report provides...

What keeps small and medium-sized enterprises (SMEs) in Ghana from being competitive in international markets is often not of their own making, such as unreliable electricity and high interest rates. This report outlines these and other findings from the SME Competitiveness Survey, which surveyed...