Publicaciones

Cross-border e-commerce can help least developed countries (LDCs) to become more competitive and diversify their exports – and this is especially true for Asia-Pacific, the most dynamic region in global e-commerce. To capture that potential, small businesses in these countries need more market...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives...

All of the LDCs export commercial services and nearly one quarter of LDCs are net exporters of services: while Tourism is usually the major explanatory factor, it is not the only one.LDC services exports are growing twice as fast as the world average and the LDC share in world services exports is...

This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable.This second edition has expanded its coverage, adding insights from East African hubs. The report, based on interviews...

With health tourism on the rise, this study draws upon four Asian countries - India, Malaysia, Thailand and the Philippines – to offer insight into how developing countries can attract a greater share in this industry. The study is relevant for all countries exploring market opportunities in...

El presente informe ayuda a las pequeñas empresas a cumplir las normas comerciales cuando venden productos a la Unión Europea y los Estados Unidos de América.

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Tourism's huge potential for job growth and sustainable development justifies a greater share of aid and coordinated export strategies, outlined in this joint ITC- UNWTO report. Just 0.78% of Aid for Trade went to tourism in 2013, though the sector accounts for 6% of developing...

BRICS countries (Brazil, the Russian Federation, India, China and South Africa) have a fast-growing share in global services markets. Improving services regulations and reducing trade costs will help them tap into their potential, especially for high value-added services and digital trade. ...

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...