Structure and Management
ITC is headed by an Executive Director who reports to the Secretary General of the United Nations Conference on Trade and Development (UNCTAD) and the Director General of the World Trade Organization (WTO). The Senior Management Committee is made up of executive officers and directors of ITC’s four divisions.
Pamela Coke-Hamilton has served as Executive Director of ITC since October 2020. Ms. Coke-Hamilton has a breadth of experience and expertise in trade-related capacity-building and sustainable development. She has a deep understanding of the challenges faced by vulnerable economies such as the small island developing states and least developed countries. Ms. Coke-Hamilton has worked extensively with the private sector and academia across African, Caribbean and Pacific countries to build trade-related institutional strength within member States. She also established the Women Empowered through Export (WeXport) platform to address the disadvantages that women-owned firms experience in accessing markets.
Dorothy Tembo has served as Deputy Executive Director of ITC since June 2014. Prior to ITC, Ms. Tembo spearheaded the relaunch of the Enhanced Integrated Framework Programme (EIF), which supports least developed countries (LDCs) in addressing their trade-related technical assistance needs and supply side constraints. One of Ms. Tembo’s key responsibilities at the Ministry of Commerce, Trade and Industry of Zambia was to lead the Zambian technical team in its capacity as LDC co-ordinator during the WTO’s Hong Kong ministerial meeting which, among other issues, took decisions to extend duty- and quota-free market access to LDCs.
The Division of Country Programmes (DCP) is responsible for country intelligence, country needs assessments, in-country resource mobilization, partnerships, coordination and project management of large multi-disciplinary projects.
It also houses the Project Design Taskforce, ITC’s Innovation Lab, ITC’s Poor Communities and Trade Unit and ITC’s work around vulnerable migration and forced displacement
Director: Ashish Shah
Ashish Shah has been working at ITC for 21 years in different capacities. He brings almost 30 years of experience in the field of trade promotion and development, particularly in Africa, Asia and the Arab Region. He has extensive knowledge of operations and strategic planning, resource mobilization, project design and management, client management and negotiations.
The Division of Enterprises Competitiveness and Institutions (DECI) works to connect micro, small and medium-sized enterprises (MSMEs) to international value chains, strengthen business support organizations and related ecosystems, increase MSME compliance with quality standards and promote digital trade and entrepreneurship. DECI focuses on innovative and inclusive market-driven approaches to strengthen the international competitiveness of MSMEs from developing countries.
The Division of Market Development (DMD) provides technical assistance to public and private sectors to build conducive, inclusive and sustainable business environments for greater trade and investment. Inclusion of business perspectives in trade development strategies, international trade and investment negotiations and the design and implementation of domestic policy and regulatory reforms are the hallmark of our assistance. The Division provides leadership on micro, small and medium-sized enterprise competitiveness, delivering competitive intelligence and transparency in trade services, and addresses obstacles to international trade and investment.
Officer in Charge Director: Mr. Rajesh Aggarwal
Rajesh Aggarwal joined ITC in 2006 and has actively contributed to building conducive business environments in developing countries by promoting micro, small and medium-sized enterprises interests in multilateral, regional, bilateral trade negotiations and national policy and regulatory reforms, including the implementation of trade facilitation and compliance with international standards and technical regulations.
The Division of Programme Support (DPS) is responsible for assisting the programme management of ITC in ensuring the efficient and effective management and utilization of human, financial, IT and other resources required to implement the ITC programme of work. DPS manages ITC’s administrative, legal and logistical support.
Director: Gerry Lynch
Gerry Lynch was appointed as Director for Programme Support in May 2015 after serving for seven years as Chief, Information Technology & Systems. He has enjoyed an extensive career with the United Nations in various capacities and duty stations, including Lebanon, former Yugoslavia, Iraq, the Central African Republic, East Timor, Sierra Leone and Kosovo.
The newly created Division of Sustainable and Inclusive Trade (DSIT) works to advance ITC's strategic vision to support sustainable and inclusive livelihoods through trade. The division will shape policy, practice, and new thinking on how to make trade more inclusive and to enable micro, small and medium-size enterprises to benefit from green trade. It will scale existing successful initiatives like SheTrades and develop new approaches to ensure women, youth and vulnerable groups benefit from growth and trade.
Director: Fiona Shera
Fiona Shera joined ITC in December 2022 as the division's director. She is a qualified economist with a deep knowledge of trade and development policy and practice. Her decades of experience spans the European Commission, World Bank, the former UK Department for International Development, Traidlinks Uganda and over eight years working in the UK private sector consulting industry. As head of Trade and Development in DFID, she oversaw the Aid for Trade Strategy which grew into a £285 million portfolio of projects.