Publications

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Standards and regulations have a major impact on SME competitiveness.

All of the LDCs export commercial services and nearly one quarter of LDCs are net exporters of services: while Tourism is usually the major explanatory factor, it is not the only one. LDC services exports are growing twice as fast as the world average and the LDC share in world services exports...

This report helps small businesses comply with trade rules when selling goods through e-commerce to the European Union and the United States.

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

A blueprint for small and medium-sized enterprises Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries...

With health tourism on the rise, this study draws upon four Asian countries - India, Malaysia, Thailand and the Philippines – to offer insight into how developing countries can attract a greater share in this industry. The study is relevant for all countries exploring market opportunities in...

Standards and regulations have a major impact on SME competitiveness.