Publications

Thanks to a more services-based economy and the prestige associated with women’s entrepreneurship, new opportunities allow Nigerian women to play a more active role in business.

A largely untapped resource, Sri Lankan women have the potential to play a significant role in the country’s economy. Given the right tools and support, women entrepreneurs in Sri Lanka can achieve this potential and positively affect the global economy.

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives...

Women make up almost half of Kenya’s labour force, yet they remain on the margins of business ownership – only 9% of Kenya’s firms are majority women-owned.

Asia-Pacific businesses call for services business groupings to join forces in a regional coalition, to shape a new APEC services agenda. Services represent 39% of APEC value-added trade – double the figures traditionally cited in balance of payments data. High-level business representatives in...

Government procurement offers a unique route to empower women and combat poverty, as this new ITC guide explains. Public procurement accounts for over 30% of GDP in developing countries and some 10-15% of GDP in developed countries. Women-owned businesses have been largely excluded from this...

Being a women-owned company negatively affects the credibility of their business, say Indonesian women entrepreneurs in the services sector.

BRICS countries (Brazil, the Russian Federation, India, China and South Africa) have a fast-growing share in global services markets. Improving services regulations and reducing trade costs will help them tap into their potential, especially for high value-added services and digital trade. ...

Global value chains in services can boost economies of small developing countries. The case of Costa Rica illustrates how global value chains in services can enable small developing countries to be significant actors in twenty-first century trade and investment patterns, as well as the challenges to...

This report analyses the tech sectors of 11 African countries and examines factors such as information and communication technology infrastructure, the regulatory environment and the potential impact of the African Continental Free Trade Area.   Key findings include that financial services,...