Publications

African tech hubs – now more than 1000 across the continent – accelerate digital, social and economic transformation as they support start-ups.   The report examines the COVID-19 impact on tech hubs and offers recommendations for future operations. It surveys 52 tech hubs across...

Enhancing the competitiveness of small and medium-sized enterprises in Togo can protect them from the effects of crises and unleash their potential to trigger economic transformation.

This report shows how sustainability standards can be a powerful tool for post-pandemic recovery.

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This second edition has expanded its coverage, adding insights from East African hubs. The report, based on...

Online marketplaces are the dominant form of e-commerce for consumer goods in developed countries. They are also prominent across Africa, offering great potential to serve a new generation of consumers and open opportunities for small entrepreneurs. But little is known about these marketplaces in...

This report helps small businesses comply with trade rules when selling goods through e-commerce to the European Union and the United States.

Standards and regulations have a major impact on SME competitiveness.

Part of ITC’s Trade Secrets series, this book provides extensive information, resources and advice on electronic commerce. The guide’s question and answer format allows users to focus on areas of particular interest, while at the same time covering the myriad issues linked to selling and buying...

A blueprint for small and medium-sized enterprises Advanced economies have developed highly competitive and innovative e-commerce services, making it simple for small enterprises to set up online stores, transport their goods and receive payments. Although entrepreneurs in developing countries...

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...