Publications

Standards and regulations have a major impact on SME competitiveness.

Standards and regulations have a major impact on SME competitiveness.

Standards and regulations have a major impact on SME competitiveness.

Cross-border e-commerce can help least developed countries (LDCs) to become more competitive and diversify their exports – and this is especially true for Asia-Pacific, the most dynamic region in global e-commerce. To capture that potential, small businesses in these countries need more market...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This second edition has expanded its coverage, adding insights from East African hubs. The report, based on...

This report shows how sustainability standards can be a powerful tool for post-pandemic recovery.

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives...

This is a national companion guide to the publication The Business Guide for Sustainability in Foreign Investments.

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

BRICS countries (Brazil, the Russian Federation, India, China and South Africa) have a fast-growing share in global services markets. Improving services regulations and reducing trade costs will help them tap into their potential, especially for high value-added services and digital trade. ...