Publications

Four services sectors are key to an economic transformation. This report calls them 'connected services.' Transport and logistics, financial services, information and communication technologies, and business and professional services contribute directly to economic growth – with an increasing...

This SME Competitiveness Outlook assesses the impact of conflict and fragility on business performance. It unveils a Fragility Exposure Index, and shows that fragility, as experienced by firms, can be reduced by 25% if they take actions to reinforce competitiveness. These include engaging with...

Four sectors are key to a services-led economic transformation. This report names them ‘connected services.’ Transport and logistics, financial services, information and communication technologies (ICT), and business and professional services contribute directly to economic growth and...

Anti-competitive practices can hurt developing country businesses. This book outlines cases and suggestions for reform. This book focuses on state monopolies and abuses of dominant positions in infrastructure markets, anti-competitive practices in the international distribution and retail sector,...

This book, published in 15 versions and customized to meet the needs of 18 countries in eight languages, is a unique contribution to the field of export quality management. This second edition of the 2001 best-seller, Export Quality Management: An Answer Book for Small and Medium-Sized Exporters,...

Good Practices in the Global Apparel Industry provides valuable insight on ways for small and medium-sized enterprises to move up the value chain and away from low-value contract manufacturing.