Publications

African tech hubs – now more than 1000 across the continent – accelerate digital, social and economic transformation as they support start-ups.   The report examines the COVID-19 impact on tech hubs and offers recommendations for future operations. It surveys 52 tech hubs across...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Asia-Pacific businesses call for services business groupings to join forces in a regional coalition, to shape a new APEC services agenda. Services represent 39% of APEC value-added trade – double the figures traditionally cited in balance of payments data. High-level business representatives in...

Part of ITC’s Trade Secrets series, this book provides extensive information, resources and advice on electronic commerce. The guide’s question and answer format allows users to focus on areas of particular interest, while at the same time covering the myriad issues linked to selling and buying...

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

Good Practices in the Global Apparel Industry provides valuable insight on ways for small and medium-sized enterprises to move up the value chain and away from low-value contract manufacturing.

While standards play an increasingly important role in international trade and global value chains, little is known about their actual impacts in these chains. By applying a systematic literature approach, The Impacts of Private Standards on Global Value Chains aims to apply the key research...

The question of how standards impact trade is more relevant than ever. Against the background of a world economy that is global in scope and organization with economic activities being spread across national boundaries, the liberalization of trade has been one factor contributing to a policy shift...

This paper is a tool to help businesses implement ISO 9001:2008. The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and...

Anti-competitive practices can hurt developing country businesses. This book outlines cases and suggestions for reform. This book focuses on state monopolies and abuses of dominant positions in infrastructure markets, anti-competitive practices in the international distribution and retail sector,...

Mauritian exporters claim to be less affected by trade barriers than many other countries that have participated in the ITC business surveys on non-tariff measures. Among the 400 Mauritian firms surveyed, 27% of exporters were adversely affected by non-tariff measures; 36% of importing firms...

Global value chains in services can boost economies of small developing countries. The case of Costa Rica illustrates how global value chains in services can enable small developing countries to be significant actors in twenty-first century trade and investment patterns, as well as the challenges to...