Publications

The SME Competitiveness Outlook argues that small and medium-sized firms are the ‘missing link’ to inclusive growth.

Hungarian SMEs account for 99.8% of enterprises, 70% of employment, 50% of value added and 28% of its exports to the European Union.

Cross-border e-commerce can help least developed countries (LDCs) to become more competitive and diversify their exports – and this is especially true for Asia-Pacific, the most dynamic region in global e-commerce. To capture that potential, small businesses in these countries need more market...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

Greater access to information about export opportunities is essential for determining SME export success.SMEs which participate in international trade are more productive than those which do not. Integration into global and regional markets is thus likely to help close the productivity gap between...

This report encourages artificial intelligence (AI) literacy for small businesses and trade institutions, especially in developing countries, through the lens of publishing. It shows that AI tools empower everyone in the workplace to be publishers – and that leaders can navigate the promises and...

To be part of value chains dominated by large global players, small and medium-sized enterprises need a sound business environment, ready access to finance, and institutional support to reach new markets and to defend their interests.

African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This second edition has expanded its coverage, adding insights from East African hubs. The report, based on...

This ITC 50th anniversary publication explores new opportunities to connect small and medium-sized enterprises (SMEs) in developing countries to global markets, provides recommendations for trade assistance and presents a road map for ITC’s future work.

Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

Case studies from Barbados, Ghana, India, Thailand and Malaysia This guide is a showcase of successful public-private dialogue in developing countries. It demonstrates the value of business advocacy on trade policy issues featuring the Barbadian tourism industry, customs services in Ghana,...