Publications

ITC publications bring the business voice to sustainable trade, with a focus on developing countries. We offer guidance for trade policymakers, business support organizations and small firms. Our reports offer insights to make trade more inclusive, green, digital and competitive.

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Micro, small and medium-sized enterprises in Africa can tackle e-commerce barriers such as formalization, e-payments and delivery by joining forces through collaborative business models. This paper examines the pros and cons of three models – associations, consortiums and cooperatives – and...

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This joint ITC-Alibaba publication reviews the context of e-commerce development in China and identifies what is needed for foreign firms to enter the market. China's cross-border e-commerce has been growing rapidly in recent years. This development has brought new and innovative ways to access...

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This guide helps small exporters understand how to obtain finance, outlining the credit process of financial institutions, pre-application preparation, finding appropriate lenders and loan repayment. Models for business plans and loan requests are included. The guide also examines barriers to...

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This study invites national legislators as well as all those involved in enhancing the national business environment to consider secured financing schemes that will allow an increase in the amount of credit offered to SMEs. The reasoning is simple: allow as collateral property that SMEs usually...

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Cross-border e-commerce can help least developed countries (LDCs) to become more competitive and diversify their exports – and this is especially true for Asia-Pacific, the most dynamic region in global e-commerce. To capture that potential, small businesses in these countries need more market...

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This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

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The coffee sector has a huge potential to contribute to poverty alleviation in East Africa, but the sector’s development is hampered by a lack of savings and credit facilities. Moreover, women’s access to financial services is even more restricted than that of men, and most women in rural areas...

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African tech hubs play an important role in building fledgling entrepreneurial ecosystems and helping start-ups, but they struggle to earn revenue and become financially sustainable. This report, based on interviews with dozens of hubs across Africa, examines what hubs do, how they make an impact...

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While standards play an increasingly important role in international trade and global value chains, little is known about their actual impacts in these chains. By applying a systematic literature approach, The Impacts of Private Standards on Global Value Chains aims to apply the key research...

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The question of how standards impact trade is more relevant than ever. Against the background of a world economy that is global in scope and organization with economic activities being spread across national boundaries, the liberalization of trade has been one factor contributing to a policy shift...

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This paper is a tool to help businesses implement ISO 9001:2008. The Diagnostic Tool enables businesses to score and assess readiness to implement an effective ISO 9001:2008 Quality Management System. It covers planning; resource management; business processes; measurement, analysis and...

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