Publications

E-commerce is a vital part of commercial activity, yet few provisions on digital trade reference gender equality. This report explores policy reforms needed to bridge the gender divide on digital access, adoption and usage. The report recommends building e-commerce capacity focused on gender...

This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

Part of ITC’s Trade Secrets series, this book provides extensive information, resources and advice on electronic commerce. The guide’s question and answer format allows users to focus on areas of particular interest, while at the same time covering the myriad issues linked to selling and buying...

Policymakers now have an SME-friendly toolkit to guide national reforms when implementing the World Trade Organization Trade Facilitation Agreement. Addressing reforms from the perspective of small and medium-sized enterprises (SMEs) will spread benefits across the whole business community.

This report supports the World Trade Organization (WTO) Informal Working Group on Trade and Gender by offering an analytical framework outlining trade and trade-related impacts on women (and men) through the employment, consumption and public provision channels. It presents a step-by-step approach...

This major business survey shows that almost 80% of small firms that adopted advanced digital tools reported better production efficiency.

Being a women-owned company negatively affects the credibility of their business, say Indonesian women entrepreneurs in the services sector.

Women make up almost half of Kenya’s labour force, yet they remain on the margins of business ownership – only 9% of Kenya’s firms are majority women-owned.

A largely untapped resource, Sri Lankan women have the potential to play a significant role in the country’s economy. Given the right tools and support, women entrepreneurs in Sri Lanka can achieve this potential and positively affect the global economy.

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives...

Small businesses in Saint Lucia are contributing to the country’s export growth. The findings of a new ITC Competitiveness Survey jointly conducted with the country’s Trade Export Promotion Agency (TEPA) provides guidance on how to exploit opportunities in four key sectors: food and beverages,...

Through innovation, the Gambia’s young entrepreneurs can contribute significantly to the country’s growth. This is the key message emerging from Gambian firms that participated in the ITC Competitiveness Survey.