Publications

ITC publications bring the business voice to sustainable trade, with a focus on developing countries. We offer guidance for trade policymakers, business support organizations and small firms. Our reports offer insights to make trade more inclusive, green, digital and competitive.

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Egyptian small and medium-sized enterprises (SMEs) can stay up-to-date with the country’s quality management services with this guide, available in English and Arabic. It provides an overview of national quality infrastructure, with the accent on food safety and animal and plant health, as...

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This first ITC e-commerce survey provides valuable insights that will allow countries to shape policies and practices that address the real business needs on the ground. To ensure that micro, small and medium-sized enterprises (MSMEs) can benefit from e-commerce, they need better access to...

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Study explaining how to identify viable projects adapted to tourism supply chains in order to promote poverty reduction. It provides guidelines structured around three phases: 1) Diagnosis of Current Situation and Context includes tools to map the tourism value chain and the participation of the...

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Standards-related non-tariff measures affect small businesses heavily, including in Jordan. This guide gives businesses in Jordan access to quality management information for their sanitary and phytosanitary measures. ITC and the German Metrology Institute joined forces with the Jordan...

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Voluntary standards have been rising fast, leading to similar standards operating in the same markets. This study finds multiple standards in 86 of 90 markets it reviewed, which creates confusion for consumers and producers alike. This joint report with the European University Institute is the...

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Standards-related non-tariff measures affect small businesses heavily, including in the State of Palestine. This guide gives Palestinian businesses access to quality management information for their sanitary and phytosanitary measures.   ITC and the German Metrology Institute joined...

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Jointly published by ITC, WTO and UNCTAD, this annual report presents tariff-based market access conditions for goods imposed by 164 WTO Members and other countries. The report contains aggregated product statistics; tariffs imposed and faced by each economy; and an overview of non-tariff...

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Training manual focusing on how to manage tourism developments in terms of the environment, especially in the context of climate change and global warming. It tackles specific effects, impacts and issues of climate change related to tourism; provides advice and guidance on the implementation of...

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Training module intended for trainers training employees in the area of hotel and hospitality management. It covers hospitality products and services, guest and customer relationship management, hospitality structure, reception, floors, linen, communication, human resources management, internal...

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